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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Incredibly User Friendly

Chase has been seamless from opening the account until now. No issues, the app is incredibly user friendly and the only time I had an unusual payment from my account, I contacted the customer service team and the service was excellent. Reviewed on: 5th February 2025

Easy to apply and set-up.

Easy to apply and set-up. Nice to have 1% cash back Reviewed on: 5th February 2025

Impressive honest banking

Always a solution to problems customer service very courtesy and respectful Reviewed on: 5th February 2025

I love banking with them.

I love banking with them. I had a issue with transaction and was very happy with how quickly and easily it was to communicate with them Reviewed on: 5th February 2025

Easy to use and great customer service

Easy to use and great customer service Reviewed on: 5th February 2025

Chase - Best Bank

Best bank by far, no other bank comes close. Reviewed on: 5th February 2025

1% cashback!

1% cashback on spending from this current account is great. Reviewed on: 5th February 2025

Great bank

I love Chase, high AER, great customer service. Chase also provides great investment platform Reviewed on: 5th February 2025

Super bank

Never had an issue and when I needed to speak with someone it was nearly immediately. Reviewed on: 5th February 2025

Super super super!!

I switched to chase after being with a high street bank for 20+ years, really smooth process, great interest rates and such an easy process! The app is also so efficient Reviewed on: 5th February 2025

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