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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Big fan of Chase!

The Chase app is so easy to use and a great layout. The only few times I’ve had to talk to customer service, they’ve been friendly and very helpful. Great experience all round Reviewed on: 5th February 2025

Quick and efficient

Quick and efficient service. Easyto use Reviewed on: 5th February 2025

Cannot fault - excellent!

The whole experience is excellent- any queries I’ve had were dealt with promptly and by friendly staff. Cannot fault anything Reviewed on: 5th February 2025

Chase current account

Brilliant bank can’t fault them top class wouldn’t bank with anyone else Reviewed on: 5th February 2025

Good information

details of transactions are almost immediate and movement of money is easy Reviewed on: 5th February 2025

Great features on current account

Great features on current account Reviewed on: 5th February 2025

Customer service

Very good experience with Chase. Their customer service is quick and mostly helpful. An in app live chat would be a nice feature. Reviewed on: 5th February 2025

Best experience of a bank

Best interest rates at the time. Great app. Replies to my queries are answered swiftly Reviewed on: 5th February 2025

Excellent when visiting the USA for cash withdrawals...

Excellent when visiting the USA for cash withdrawals and feed Reviewed on: 5th February 2025

Great app also and rewards options

I love how quickly transactions show. Also great to stop fraud (should it occur). Reviewed on: 5th February 2025

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