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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

A game changer

I have been with Chase pretty much from when they started their accounts in the UK and have found their app, service and account in particular very useful and efficient. What they have offered via their card etc has been market leading. Reviewed on: 5th February 2025

Cash rebate, round-ups boost are great

Cash rebate, round-ups boost are great Reviewed on: 5th February 2025

Easy access, no issues.

Easy access, no issues. Great customer service Reviewed on: 5th February 2025

It’s easy to read and good explain.

It’s easy to read and good explain. Reviewed on: 5th February 2025

Earn & save money when I spend.

Great account let’s me earn & save money when I’m spending. Reviewed on: 5th February 2025

Great Bank to use

I find this bank great to deal with, the app is brilliant. Customer service is also very good, and on top of that I get 'cash back' on my current account spending Reviewed on: 5th February 2025

Great account - cashback on shopping and good rates...

Great account - cashback on shopping and good rates when spending abroad/ drawing cash out Reviewed on: 5th February 2025

Excellent app, great rates and customer service

Excellent app set up, great rates and really good customer service Reviewed on: 5th February 2025

Nothing to report been excellent

Nothing to report been excellent Reviewed on: 5th February 2025

Not complex

Easy to use, understand, good and responsive customer service Reviewed on: 5th February 2025

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