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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Not complex

Easy to use, understand, good and responsive customer service Reviewed on: 5th February 2025

The telephone helpline is excellent.

The telephone helpline is excellent. Your call is answered quickly. The people are knowledgeable and helpful and friendly Reviewed on: 5th February 2025

Hands down the best best I’ve used to bank with!

Hands down the best best I’ve used to bank with! Everything is clear cut and they pay an amazing interest rate on their savings account! Reviewed on: 5th February 2025

reallly good app experience

reallly good app experience and when I have needed customer services they have been excellent. Reviewed on: 5th February 2025

Easy app, friendly customer service, efficient

Easy app, friendly customer service, efficient Reviewed on: 5th February 2025

i find it easy to use and excellent service over...

i find it easy to use and excellent service over all Reviewed on: 5th February 2025

Great value!

Great value! 1% cash back, competitive interest-rates on savings, nominal in-flow requirement for money, overall outstanding as against the competition. Reviewed on: 5th February 2025

Easy to use

Easy to use online bank, money is laid out clearly and the interest rates are always fair Reviewed on: 5th February 2025

Great bank!

Easy to contact and speak to a person. App really easy to use. Pays interest on current account and gives you cash reward every time you spend on debit card. I have never had any problems. The only way they could improve is by offering joint accounts. Reviewed on: 5th February 2025

Chase is simple and free - perfect!

Chase is simple and free - perfect! Reviewed on: 5th February 2025

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