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Chase Bank: Current account reviews

Name: Current account
Rating: 4.95 (48787 reviews)

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4.94

Based on 48,787 reviews, last reviewed 22nd Feb 2026

108450% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Easy to setup and the app is very user friendly. Easy to setup and the app is very user friendly. Good communication and innovative products that meet your every day needs and more. Reviewed on: 22nd February 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

What is this award?

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48787)

Review of the Chase Bank, Current account:

Easy cashback on all my spending is a huge boon, so...

Easy cashback on all my spending is a huge boon, so easy to get compared to other similar offers. Reviewed on: 12th April 2024

I Travel all over the world this is a must have card...

I Travel all over the world this is a must have card ,best rates contacts always available ,answer phone calls fast great call centres great staff. I have premier bank accounts with other banks they can’t hold a candle to chase in my exsperence the are simpley the best card I have had. Reviewed on: 18th February 2026

Customer care

When you have a query or problem , you simply pick up the phone and the helpful employees resolve the situation. A great shame that a lot of other banks have lost this facility. Reviewed on: 18th February 2026

Excellent app and cashback is great for a current ac...

Excellent app and cashback is great for a current account. Reviewed on: 18th February 2026

Comparing to my previous bank experience with 3 brit...

Comparing to my previous bank experience with 3 british banks Chase is head and shoulders above. Reviewed on: 18th February 2026

A decent banking option for convenience

Decent online interface. Savings interest is acceptable. No fees. So I'm pretty satisfied with it. Reviewed on: 18th February 2026

Easy to use banking app with great features

Easy to use app and bank, great rewards and banking features. Reviewed on: 18th February 2026

I've had a positive experience.

I've had a positive experience. It was much better when I was a new customer. Now I've been with Chase Bank for a couple of years the benefits aren't quite as attractive. Reviewed on: 18th February 2026

Great app, clear and easy to use.

Great app, clear and easy to use. Any queries are answered quickly and efficiently Reviewed on: 18th February 2026

The onboarding is quick and easy card can be used qu...

The onboarding is quick and easy card can be used quickly do t need to wait for the physical card . Really like the cashback Reviewed on: 18th February 2026

Excellent service had no problem at all

Excellent service had no problem at all Reviewed on: 18th February 2026

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