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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

I’ve been with Chase for 5 years now.

I’ve been with Chase for 5 years now. I’ve enjoyed the service and the app is easy to navigate. I used to think it would nice if there was a website for the online banking; however, it has become unnecessary as the app can do everything that I need it to do. Would definitely recommend, even as a main bank account replacement. I left Lloyds Bank to use Chase as a full time bank Reviewed on: 15th February 2026

An amazing experience with Chase from the very start

Have had an amazing experience from start to finish with Chase. Excellent to use on family holidays with fabulous exchange rates provided. Retrieved money for us when a company attempted to scam us, providing regular and informative communication throughout. So impressed by their service levels have referred my spouse and mother to Chase. Have also recently joined Chase Protect which provides all our family insurance needs in one place. The app is fantastic and easy to use and we take advantage of savings, round-up and rewards. Even our 9 year old loves Chase! Reviewed on: 15th February 2026

Excellent and professional customer service.

Excellent customer service. Easy to access. It would be even better if we can have online access instead of just mobile app Reviewed on: 15th February 2026

App is great - easy, adaptable and flexible.

App is great - easy, adaptable and flexible. Reviewed on: 15th February 2026

Brilliant

Always smooth flawless transactions,abroad or home Reviewed on: 15th February 2026

Easy to use and I like the fact that my savings gain...

Easy to use and I like the fact that my savings gain interest Reviewed on: 15th February 2026

Easy to use debit card including overseas with no ad...

Easy to use debit card including overseas with no additional exchange fees. Reviewed on: 15th February 2026

Great service very friendly team really helpful

Great service very friendly team really helpful Reviewed on: 15th February 2026

Very easy to use. Monthly interest on savings.

Very easy to use. I haven’t had any difficulties with Chase as I have with other banks. It is very straightforward. I particularly like the way that interest is paid monthly into the savings account. Reviewed on: 15th February 2026

Best bank by far!

The app is so easy to use, advisors always reply much quicker than other banks and are actually helpful. Cash back helps the experience as we! Reviewed on: 15th February 2026

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