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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Excellent App, great rates and good customer service.

Excellent App, great rates and good customer service. Reviewed on: 5th February 2025

Always had good personable experiences with customer...

Always had good personable experiences with customer service, including when my card was cloned whilst I was on holiday. They fix issues very fast and the app is as good as it gets Reviewed on: 5th February 2025

The Chase app is very easy to use and the benefits o...

The Chase app is very easy to use and the benefits of using the Chase debit card are good. The service that Chase provide is friendly, professional and knowledgeable. Reviewed on: 5th February 2025

My personal experiences...

Twice I have needed to speak to an advisor and have easily contacted a person who has been able to resolve my problem to my full satisfaction Reviewed on: 5th February 2025

Great account. No downside.

I have had a Chase account for a while now and recommended it to friends. Easy to use. Cashback useful and good rates of interest. Reviewed on: 5th February 2025

Very easy and straight forward to deal with.

Very easy and straight forward to deal with. No waiting for hours in a queue.you speak to a real person who does exactly what they say they will do. I wouldn’t hesitate to recommend them, they are a breath of fresh air Reviewed on: 5th February 2025

The app is easy to use and I am happy with security...

The app is easy to use and I am happy with security - they check up by phone if they suspect fraud. I like the way I can control my card as well, by the phone app. Reviewed on: 5th February 2025

So easy to use.

So easy to use. Customer service staff are excellent. Always helpful. Reviewed on: 5th February 2025

Excellent customer service

Excellent customer service each time I've needed help they have done more than expected day or night working quickly to resolve my issue Reviewed on: 5th February 2025

Love cashback.

Love cashback, excellent customer service. Eady to use App Reviewed on: 5th February 2025

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