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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent customer service for any query.

Excellent customer service for any query. Best bank I’ve used ever Reviewed on: 5th February 2025

Efficient and reliable, been a customer for 3 years.

Efficient and reliable, been a customer for 3 years. And so far I have been delighted with the ease of the app Reviewed on: 5th February 2025

Chase bank review

Chase make banking easy with real time updates and a user friendly app. I particularly enjoy the cash back on my current account and often build this up. Reviewed on: 5th February 2025

Simple straightforward banking as it should be

Efficient, straightforward, rewarding spending, clear, transparent. Easy to get accurate response from online customer service. Reviewed on: 5th February 2025

Always been a great bank to use.

Always been a great bank to use. Clear view of my expenditure and the app is clear. Reviewed on: 5th February 2025

Excellent all round.

Excellent all round. Sorted an issue out for me very quickly. Took the pressure off and eased my worries. Fab customer service Reviewed on: 5th February 2025

Quick response to queries.

Quick response to queries. Thoroughly answering all questions Reviewed on: 5th February 2025

Love the 'money back on purchases' scheme but

Love the 'money back on purchases' scheme but not so much the scrambling of my bank details - I understand it is for security but it makes getting a refund and collecting train tickets from the machine difficult. Reviewed on: 5th February 2025

BEST BANK 2025

Always a pleasure to deal with never an issue to speak with someone also. App has never gone down and gets better and better. Reviewed on: 5th February 2025

The app is very user friendly, if you need assistanc...

The app is very user friendly, if you need assistance it is easy to make contact without being chased around the houses. Reviewed on: 5th February 2025

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