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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

The best app

The best app and service you could find Reviewed on: 14th February 2026

I love that everything is automated.

I love that everything is automated. The way you are able to keep track of how much you spend at different places really helps keep on top of day to day purchases and finances. I love the cashback offer as I feel rewarded for being a customer. I will be honest I have not had much to do with customer service persons as nothing has needed me to require them this far. Reviewed on: 14th February 2026

Easy to use banking app.

Easy to use banking app. 1% cash back on groceries and fuel. Quick resolution when I had a problem with my account Reviewed on: 14th February 2026

Simple to use app, quick to respond to any queries,...

Simple to use app, quick to respond to any queries, good interest rates. Reviewed on: 14th February 2026

Easy to access and great benefits, customer service...

Easy to access and great benefits, customer service is brilliant Reviewed on: 14th February 2026

Simple and rewarding way to spend money

Simple and rewarding way to spend money Reviewed on: 14th February 2026

Easy bank account.

Easy bank account. Always good service. Wish rates weren't just for new customers though Reviewed on: 14th February 2026

Payment issue.

Payment issue. Sorted with one call Reviewed on: 14th February 2026

It's a great bank.

It's a great bank. It has been really fun banking with chase. I feel secure, being able to make as many bank accounts as possible. Reviewed on: 14th February 2026

Great bank, great service!

Great bank, great service! Amazing products and services available Reviewed on: 14th February 2026

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