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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Safe online banking

Easy to operate.bank account online, ie through current account to switching money to savings accounts, I like the ease of using this Chase banking app. Any large transactions which may appear to be out of the ordinary the bank will get in touch before authorising Reviewed on: 14th February 2026

Allows me to track my spending accurately while also...

Allows me to track my spending accurately while also saving at the same time. Easy to open account and no quables questions answered and at arms length. Reviewed on: 14th February 2026

The best app

The best app and service you could find Reviewed on: 14th February 2026

I love that everything is automated.

I love that everything is automated. The way you are able to keep track of how much you spend at different places really helps keep on top of day to day purchases and finances. I love the cashback offer as I feel rewarded for being a customer. I will be honest I have not had much to do with customer service persons as nothing has needed me to require them this far. Reviewed on: 14th February 2026

Easy to use banking app.

Easy to use banking app. 1% cash back on groceries and fuel. Quick resolution when I had a problem with my account Reviewed on: 14th February 2026

Simple to use app, quick to respond to any queries,...

Simple to use app, quick to respond to any queries, good interest rates. Reviewed on: 14th February 2026

Easy to access and great benefits, customer service...

Easy to access and great benefits, customer service is brilliant Reviewed on: 14th February 2026

Simple and rewarding way to spend money

Simple and rewarding way to spend money Reviewed on: 14th February 2026

Easy bank account.

Easy bank account. Always good service. Wish rates weren't just for new customers though Reviewed on: 14th February 2026

Payment issue.

Payment issue. Sorted with one call Reviewed on: 14th February 2026

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