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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,015 reviews, last reviewed 20th Aug 2026

75% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49015)

Chase customer service was excellent

Chase customer service was excellent Reviewed on: 15th February 2026

Good app easy to use they keep you well informed abo...

Good app easy to use they keep you well informed about any changes Reviewed on: 15th February 2026

Great bank, around he clock support and good custome...

Great bank, around he clock support and good customer services. Whenever I have had an issue, chase have always been on hand to support. There have been times however where they have generally gone the outcome that I have expected (especially with regards to an instance involving a scam), but talking with their team and going over due diligence more thoroughly has helped me prepare for future situations. Reviewed on: 15th February 2026

Straightforward transactions.

Straightforward transactions. No delay Reviewed on: 15th February 2026

Love my chase account, great for using abroad , abso...

Love my chase account, great for using abroad , absolutely no problems Reviewed on: 14th February 2026

Good service and never had any issues

Good service and never had any issues Reviewed on: 14th February 2026

Best current account provider.

Best current account provider. Best savings account provider. Reviewed on: 14th February 2026

Nothing not to love

I have a current and saving account - no issues and cashback! Reviewed on: 14th February 2026

Safe online banking

Easy to operate.bank account online, ie through current account to switching money to savings accounts, I like the ease of using this Chase banking app. Any large transactions which may appear to be out of the ordinary the bank will get in touch before authorising Reviewed on: 14th February 2026

Allows me to track my spending accurately while also...

Allows me to track my spending accurately while also saving at the same time. Easy to open account and no quables questions answered and at arms length. Reviewed on: 14th February 2026

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