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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Good Online, Okay ServiceChase Bank's onl...

Title: Good Online, Okay Service Chase Bank's online banking is excellent and user-friendly. Their app is also very convenient. However, customer service can be slow, which is a drawback. Overall, good for basic banking needs. Reviewed on: 15th February 2026

Great current account service but would like to see...

Great current account service but would like to see interest for current account balances Reviewed on: 15th February 2026

Chase customer service was excellent

Chase customer service was excellent Reviewed on: 15th February 2026

Good app easy to use they keep you well informed abo...

Good app easy to use they keep you well informed about any changes Reviewed on: 15th February 2026

Great bank, around he clock support and good custome...

Great bank, around he clock support and good customer services. Whenever I have had an issue, chase have always been on hand to support. There have been times however where they have generally gone the outcome that I have expected (especially with regards to an instance involving a scam), but talking with their team and going over due diligence more thoroughly has helped me prepare for future situations. Reviewed on: 15th February 2026

Straightforward transactions.

Straightforward transactions. No delay Reviewed on: 15th February 2026

Love my chase account, great for using abroad , abso...

Love my chase account, great for using abroad , absolutely no problems Reviewed on: 14th February 2026

Good service and never had any issues

Good service and never had any issues Reviewed on: 14th February 2026

Best current account provider.

Best current account provider. Best savings account provider. Reviewed on: 14th February 2026

Nothing not to love

I have a current and saving account - no issues and cashback! Reviewed on: 14th February 2026

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