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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Very clear online banking, but a real person who ans...

Very clear online banking, but a real person who answers the phone if one needs help. Reviewed on: 14th February 2026

Very customer friendly

The Chase app works very well and cash back is very good Reviewed on: 14th February 2026

App is easy to use and helpful for tracking spending.

App is easy to use and helpful for tracking spending. Reviewed on: 14th February 2026

I’ve been using Chase Bank current account in the UK...

I’ve been using Chase Bank current account in the UK for a while now and overall it’s been a very smooth experience. The app is intuitive, payments are fast, and the cashback feature is a nice bonus. It’s especially good for everyday spending and managing savings pots separately. Reviewed on: 14th February 2026

Very good tool for budgeting, allowing a better plan...

Very good tool for budgeting, allowing a better plan of monthly finances, improving my financial behaviour! Very happy and pleased with this bank. Reviewed on: 14th February 2026

Cashback not competitive

The cashback incentive was good at first but then it dropped and is not competitive Reviewed on: 14th February 2026

Straightforward Comprehensive Banking

Chase Bank offers a.comprehensive, simple to use app for their current account. It's very easy to manage your spending and saving. Reviewed on: 14th February 2026

Great current account with the ability to open multi...

Great current account with the ability to open multiple accounts if needed. Has been great for using different pots to spend from Reviewed on: 14th February 2026

Excellent app, great support, fast to move money aro...

Excellent app, great support, fast to move money around, good for saving Reviewed on: 14th February 2026

Absolutely love Chase.

Absolutely love Chase. I switched from Halifax which I thought were awful to Chase and haven’t looked back. Amazing. Excellent customer service and fantastic rewards. Reviewed on: 14th February 2026

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