Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

View other Chase Bank products

4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Encountered a problem when changing my mobile phone.

I encountered a problem when changing my mobile phone. I was overseas at the time, but Chase staff gave a lot of help and solved the problem Reviewed on: 12th May 2024

Very Efficient Quick to resolve issues

Very Efficient Quick to resolve issues Reviewed on: 11th May 2024

Very easy to use App and to transfer into my savings...

Very easy to use App and to transfer into my savings account Reviewed on: 9th May 2024

Better interest rates on Savings accounts than your...

Better interest rates on Savings accounts than your other banks, App is easy to use and transfers are instant, Even notifications are in real time, No flaws at all even setting up for new customers, Card arrives near enough next day Reviewed on: 8th May 2024

The app is easy to use and prompt replies from custo...

The app is easy to use and prompt replies from customer service Reviewed on: 7th May 2024

Cash back, round up & good savings, what's not to like?

Cash back, round up's & good savings rates, what's not to like? Sometimes the App is a little slow compared to the bigger banks, and I haven't yet fully made the move to close my old account, but Chase is now my default for all payments & the cashback & interest is rolling in Reviewed on: 7th May 2024

Amazing Experience - Switched Banks

Switched to Chase in February 2024, everything was extremely professional, smooth, and customer friendly staff available over the phone immediately when needed. No call waiting for ages, and no computer options, just friendly helpful customer service staff. Reviewed on: 7th May 2024

Easy to use

Easy to use great communication great assess to information about services on offer Reviewed on: 6th May 2024

Easy to set up a current and savings account.

Easy to set up a current and savings account. Good interest rates and easy to use app. Card accepted everywhere and the bank keeps you up to date with all of your banking. Reviewed on: 3rd May 2024

The best bank that I have ever had an account.

The best bank that I have ever had an account. Very simple and convenient to you and you have great customer service help desk. Reviewed on: 2nd May 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from LHV Bank 4.49 from 35 reviews
Current Account
from Punjab National Bank 3.79 from 1 reviews
Platinum Current Account
from TSB 3.99 from 21 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub