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Chase Bank: Current account reviews

Name: Current account
Rating: 4.859581713195030904 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

I’m earning cash back on my spending and not paying...

I’m earning cash back on my spending and not paying fees when exchanging money abroad. Setting up my account and using the app are both very simple and user friendly Reviewed on: 22nd April 2024

Very good and stress free by not having to worry abo...

Very good and stress free by not having to worry about being charged while spending money abroad Reviewed on: 22nd April 2024

It just works!

For what I need Chase is perfect. Easy access light touch in terms of advertising and waffle and good value and rates. Reviewed on: 22nd April 2024

Good experience all round and app is easy

Good experience all round and app is easy Reviewed on: 22nd April 2024

Always, first class customer service, friendly polit...

Always, first class customer service, friendly polite Cs Advisors. Always a pleasure to call. Reviewed on: 21st April 2024

Easy Navigation in the Chase App

There app is one of the easiest to navigate. I find it really easy to be able to check my accounts. Love it. Reviewed on: 21st April 2024

Seamlessly Efficient and Exceptional Customer Support

My experience with Chase Bank’s current account has been nothing short of excellent. From the moment I signed up, their seamless digital platform made managing my finances a breeze. What truly sets Chase apart is their exceptional customer service. Their chat section is brilliant, offering quick responses and knowledgeable assistance whenever I’ve needed help. Whether it’s resolving an issue or answering a question, Chase’s customer support team goes above and beyond to ensure satisfaction. Their dedication to providing top-notch service has made banking with Chase a truly rewarding experience. Reviewed on: 21st April 2024

It’s just good and easy to use.

It’s just good and easy to use. Very worth it. Reviewed on: 21st April 2024

Great app, easy to manage money especially travelling.

Great app, easy to manage money especially travelling. Reviewed on: 21st April 2024

I am very happy with the service I have received fro...

I am very happy with the service I have received from chase bank. Reviewed on: 21st April 2024

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