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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Chase, innovative bankinge

Chase is an innovative bank, whose products make management of personal finance a breeze! Reviewed on: 14th April 2024

Fantastic user experience on the app.

Fantastic user experience on the app. And great cashback rewards Reviewed on: 16th April 2024

I never had any problems with them and they're promp...

I never had any problems with them and they're prompt to resolve any issues Reviewed on: 16th April 2024

i like cash back because i get money back

i like cash back because i get money back Reviewed on: 16th April 2024

App good

App good and transfering money easy and quick. Reviewed on: 16th April 2024

Easy app experience.

Easy app experience. Notification of transactions are immediate. Good interest rate provided. Clear and concise. Reviewed on: 16th April 2024

It just works better than my other banks.

It just works better than other banks. The app does everything it should do very well, and is smooth, seamless, very minimal downtime. The interest rates are also good and I love the 1%cashback feature on all my card purchases. Reviewed on: 16th April 2024

Amazing new bank

Amazing experience, such a good look and feel. Great customer experience Reviewed on: 16th April 2024

A most reliable banking system for everyday uses

Chase being an international bank entity has a very defined operations and positive banking influence. This gives the customers a much greater sense of confidence and control in their use of the credit card but also their other financial assets managed and the savings AER. Honestly very pleased with the bank. Reviewed on: 16th April 2024

Fantastic experience from account opening to managin...

Fantastic experience from account opening to managing my money to customer support. Reviewed on: 16th April 2024

So close to perfection

I love chase bank. The layout and ease of use are great. The only thing that brings it down a little bit is that you can’t do international transfers or have a joint bank account yet. It’s been around for so long in the US and long enough now here in the UK that they really need to get these basic features for their customers. I’m considering leaving for a bank that does offer these services but I really do love Chase in every other way so I’m dragging my feet on doing it in the hopes that Chase will catch up and announce that joint accounts/international transfers are available. Reviewed on: 16th April 2024

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