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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Very easy to use app.

Very easy to use app. Acted in minutes to stop a fraudulent transaction with card details changed immediately Reviewed on: 14th February 2026

Banking with Chase - great experience

Banking with Chase has been amazing. Easy to use app and fast transactions. Reviewed on: 14th February 2026

Holiday card

Just use this card for holidays home and abroad. Abroad there are no charges and a great exchange rate.It personally works well for me. Reviewed on: 14th February 2026

Extremely happy with Chase, customer service is exce...

Extremely happy with Chase, customer service is excellent Reviewed on: 14th February 2026

5* All the way

5* experience, 5* service, 5* customer appreciation Reviewed on: 14th February 2026

Fantastic bank, highly recommend

Fantastic bank, highly recommend Reviewed on: 14th February 2026

Fraud issue

Had an issue previously with fraud on my account and chase were amazing. Sorted it quickly and efficiently and very helpful. Reviewed on: 14th February 2026

Phone access/small screen only, is no good.

Disappointed by lack of online website. Trying to organise paying bills etc is difficult on a small phone screen. Was expecting to have full page functionality on a PC to keep track of, and organise my account. Phone only is no good. Reviewed on: 14th February 2026

Very straightforward to use, great for travel

Very easy app based account, straightforward to set up. All information very clear and app easy to navigate. The savings and roundup features make it easy to save, and with no charges for overseas use and a great exchange rate it is tge best for travelling. Reviewed on: 14th February 2026

Easy to use app and great savings rate

Easy to use app based account with all the information I need easily to hand. Reviewed on: 14th February 2026

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