Write a review

Newsletter

Go to business site

Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

View other Chase Bank products

4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

Read all reviews See your review

About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

Best in every way

Most convenient accounts. Far better than my other banks Reviewed on: 16th March 2023

Efficient online Customer service!

Customer service via online chat with real people is quick within less than 3 mins. Resolve problem at the back even accidentally close the chat box, I do not have to re type or re engage a new customer service. It saves my time and stress. Reviewed on: 15th April 2024

Best app

Easy to use app and good interest rates. Reviewed on: 15th April 2024

Very easy to use on the mobile app.

Very easy to use on the mobile app. Reviewed on: 15th April 2024

Excellent customer service and no foreign exchange c...

Excellent customer service and no foreign exchange charges. Reviewed on: 15th April 2024

Chase card is so easy to use at home and abroad.

Chase card is so easy to use at home and abroad. Chase app is great to use with lots of helpful information. Monthly spend on app is helpful to track spending. Reviewed on: 15th April 2024

Great experience with Customer support team.

Great experience with Customer support team. Nice to speak to real people rather than "Chatbots" which never seem to answer my queries. Reviewed on: 15th April 2024

Easy to use snd set up never had any problems with u...

Easy to use snd set up never had any problems with using my account. Reviewed on: 15th April 2024

Cashback on all transactions is wonderful

Cashback on all transactions is wonderful Reviewed on: 15th April 2024

Reached out to customer service as they were good co...

Reached out to customer service as they were good compared to other banks i have contacted. Reviewed on: 15th April 2024

Great all round!

Really easy to set up. Really helpful customer service when required. App so easy to use and good rates of interest. Reviewed on: 15th April 2024

Do you have a different Chase Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current account
from first direct 4.74 from 1494 reviews
Black Current Account
from RBS 3.64 from 19 reviews
Plutus account
from Plutus 0.00 from 0 reviews

Want to see more from Chase Bank?

Savings
from Chase Bank 4.82 from 23030 reviews
Credit card
from Chase Bank 4.81 from 383 reviews
Chase Protect
from Chase Bank 4.70 from 50 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub