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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

App is easy to use and helpful for tracking spending.

App is easy to use and helpful for tracking spending. Reviewed on: 14th February 2026

I’ve been using Chase Bank current account in the UK...

I’ve been using Chase Bank current account in the UK for a while now and overall it’s been a very smooth experience. The app is intuitive, payments are fast, and the cashback feature is a nice bonus. It’s especially good for everyday spending and managing savings pots separately. Reviewed on: 14th February 2026

Very good tool for budgeting, allowing a better plan...

Very good tool for budgeting, allowing a better plan of monthly finances, improving my financial behaviour! Very happy and pleased with this bank. Reviewed on: 14th February 2026

Cashback not competitive

The cashback incentive was good at first but then it dropped and is not competitive Reviewed on: 14th February 2026

Straightforward Comprehensive Banking

Chase Bank offers a.comprehensive, simple to use app for their current account. It's very easy to manage your spending and saving. Reviewed on: 14th February 2026

Great current account with the ability to open multi...

Great current account with the ability to open multiple accounts if needed. Has been great for using different pots to spend from Reviewed on: 14th February 2026

Excellent app, great support, fast to move money aro...

Excellent app, great support, fast to move money around, good for saving Reviewed on: 14th February 2026

Absolutely love Chase.

Absolutely love Chase. I switched from Halifax which I thought were awful to Chase and haven’t looked back. Amazing. Excellent customer service and fantastic rewards. Reviewed on: 14th February 2026

very easy to use at home and abroad.

very easy to use at home and abroad. usage abroad exactly as in the UK with good exchange rates. easy to transfer money between accounts and savings, and can have several accounts to be able to move money into for different things. Reviewed on: 14th February 2026

Easy layout and great customer service

Easy layout. Very good customer service Reviewed on: 14th February 2026

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