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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Seamless transaction on the app, appropriate communi...

Seamless transaction on the app, appropriate communication and security. Reviewed on: 14th April 2024

Good offers

Easy friendly online app bank with good deals Reviewed on: 14th April 2024

Great bank good saving and card current account great

Great bank good saving and card current account great Reviewed on: 14th April 2024

Clear, concise and simple to use and good customer s...

Clear, concise and simple to use and good customer service. I was tricked by a fraudster and I reported it straight away once I realised what had happened. The staff were so good and I was eventually refunded. I love the fact you spend from it and earn cashback too. The APP is simple to use too. Reviewed on: 14th April 2024

excellent service

all ways great service fast and efficient Reviewed on: 14th April 2024

App is clear, efficient and user friendly.

App is clear, efficient and user friendly. Notifications are useful and reassuring. Most positive of all is the reward programme. All of the above will ensure that my vote deservedly goes to Chase Bank. Reviewed on: 14th April 2024

Good customer service.

Easy to communicate with customer service . App is easily to use Reviewed on: 14th April 2024

The card is very handy when I travel abroad because...

The card is very handy when I travel abroad because there are no charges for use or cash withdrawal Reviewed on: 14th April 2024

Excellent customer service

I have had only one problem with my account since opening it two years ago. It was entirely of my own making , but one phone call to sustomer services sorted it out in seconds. Reviewed on: 14th April 2024

Almost perfect!

Excellent and simple app based on-boarding process - 1% cashback was excellent until they limited it to only if you pay in £1500 a month. The boosted savings account is excellent but aparrently only available to people with a total balance of less than £500 over all savings accounts which is sad. 5.1% boosted is good but should be the standard rate to be competitive with others. Love that you can create multiple accounts and they have regular banking details for easy transfers unline a building society style account. Would like Chase to enable additional accounts to operate in other currencies - at least in dollars being an American bank! Reviewed on: 14th April 2024

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