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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Straightforward to set up, to top up and to track sp...

Straightforward to set up, to top up and to track spending also appreciate the other features, for example, top up which I haven’t used yet but will do in the future Reviewed on: 14th April 2024

..Good Product

Very good online line product and savings rate Reviewed on: 14th April 2024

Hassle free banking and the app ie easy to use

Hassle free banking and the app ie easy to use Reviewed on: 14th April 2024

It was easy to open the chase account & to earn inte...

It was easy to open the chase account & to earn interest on a current account is fantastic. The App is easy to use Reviewed on: 14th April 2024

They do everything they say.

They do everything they say. I’ve never had a problem using the account here in the UK or abroad on holiday. Reviewed on: 14th April 2024

Value for money Current Account.

Very easy to contact by telephone, the assistant was helpful and explained the process. It's great receiving a pay back for spending on the current account on a day to day basis. Its easy to follow the simple instructions to make payments. Reviewed on: 14th April 2024

A 5 star experience!

Its been a great experience. I am loving the app's User Interface and simply love the layout of the card and how it was delivered. It shows me the shopping trends and keeps me up t date on any new offers. Reviewed on: 14th April 2024

So helpeasy to understand and help when you need it...

So easy to understand and help when you need it Reviewed on: 14th April 2024

My experience has been faultless

My experience has been faultless, the offer they provide is easy to understand and is very well introduced. I've enjoyed every interaction with Chase during my time with them Reviewed on: 14th April 2024

Easy to set up accounts, app is very informative

Easy to set up accounts, app is very informative Reviewed on: 14th April 2024

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