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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49011 reviews)

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4.86

Based on 49,011 reviews, last reviewed 23rd Jul 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Very pleased Really easy to manage my account. The 2% cashback is a real help Reviewed on: 23rd July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49011)

Fantastic customer service...

Great bank, easy to use App, great customer service and a bank that seems to care a lot about its customers! Rates are very comparable to other high street banks and I don't feel I lose anything but not having a high street presence! Reviewed on: 14th April 2024

Best banking app all in one,I love chase

Best banking app all in one,I love chase Reviewed on: 14th April 2024

Fantastic banking product launched over the last few...

Fantastic banking product launched over the last few years. In credit interest on a current account doesn't exist anywhere else at the moment apart from Chase. Good and responsive customer service when I've required them available directly through the app. The live chat is staffed by knowledgable people who are able to help you 24/7. In addition to this, the cashback feature that they offer on everyday purchases really does build up and the round up functionality attached to the current account helps you save little by little without even noticing. Overall, an absolutely fantastic bank! Reviewed on: 14th April 2024

Always willing to help on the phone or online.

Always willing to help on the phone or online. Reviewed on: 14th April 2024

Never had any problems!

Never had any problems! Everything running very smooth! Excellent bank, does everything I want from a bank. Reviewed on: 14th April 2024

Excellent Customer Service.

Excellent Customer Service. App us user friendly. Reviewed on: 14th April 2024

Easy to use with good service plus a as one percent...

Easy to use with good service plus a as one percent back Reviewed on: 14th April 2024

The best card in te uk,transfer money very easy,can...

The best card in te uk,transfer money very easy,can I keep more the 5000-10000£ without blocked card or something else. Reviewed on: 14th April 2024

Outstanding service.

Outstanding service. Have been helped multiple times and cannot endorse chase enough! Reviewed on: 14th April 2024

Great, easy to use app

Fantastic app which is clear and precise and makes banking easier. With the round up facilities you don't even know your saving. day to day tasks are easier whether it be transferring funds, to setting up payees. Good interest rates also a bonus! Reviewed on: 14th April 2024

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