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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49009 reviews)

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4.86

Based on 49,009 reviews, last reviewed 25th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great cashback incentives on everyday spending Love the cashback incentives on everyday spending and the round-up feature. The Chase Bank app is so easy to use and the 12-month welcome offer of a h... Read more Reviewed on: 25th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49009)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Can't fault Chase....

Can't fault Chase and what they have to offer, being able to earn whilst you're spending and seeing your savings increase monthly is a massive draw for me Reviewed on: 14th April 2024

Excellent Customer service

On the two occasions I have had to contact Chase customer services the responses have been almost instant and the issue resolved very quickly Reviewed on: 14th April 2024

Just a click

All my banking at a simple click of a button, a seamless experience Reviewed on: 14th April 2024

Excellent customer service and Great value for money...

Excellent customer service and Great value for money with the money back it's so easy to save. Reviewed on: 14th April 2024

Love the 1% reward and Round Up feature which soon a...

Love the 1% reward and Round Up feature which soon add up to a nice little treat for yourself. Reviewed on: 14th April 2024

Good customer care, and app interface.

Good customer care, and app interface. Reviewed on: 14th April 2024

So easy to set up and use.

So easy to set up and use. Great to see spending immediately and at a glance. Good returns on savings and cashback. Round up facility always provides a nice surprise Reviewed on: 14th April 2024

Easy to deal with.

Easy to deal with., app is great and get great saving rate offers every so often Reviewed on: 14th April 2024

Applying for a chase bank account was extremely stra...

Applying for a chase bank account was extremely straightforward. The app is easy to use. Reviewed on: 14th April 2024

Good so far but would be helpful if borrowing and cr...

Good so far but would be helpful if borrowing and credit card with lounge access available. Reviewed on: 14th April 2024

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