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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48985 reviews)

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4.94

Based on 48,985 reviews, last reviewed 19th Apr 2026

451900% increase in 5 star reviews

in the past 90 days

1100% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

The perks that made Chase an attractive choice are n... The perks that made Chase an attractive choice are no longer there. Cashback is now limited to certain types of UK spending only and the interest rate... Read more Reviewed on: 19th April 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48985)

Review of the Chase Bank, Current account:

Great app

I like that the saving rate is okay and I have 1% cashback every time I spend. I've never had an issue that I needed customer service though. Reviewed on: 8th February 2023

Easy to transfer money to and from other bank accounts.

Easy to transfer money to and from other bank accounts. 1% cashback on some purchases and no fx fee. Reviewed on: 14th February 2026

Great Bank

Great app, easy to use and easy to see what you are spending money on Reviewed on: 14th February 2026

Best on-line Bank, better than First Direct where I...

Best on-line Bank, better than First Direct where I also Bank. Why? Speed of Customer service and outcomes. Reviewed on: 14th February 2026

Quick access to support when required.

Quick access to support when required. Easy to move around in the app. Competative rates and great incentive on current account round up. Reviewed on: 14th February 2026

Great service and very friendly and helpful telephon...

Great service and very friendly and helpful telephone agents Reviewed on: 14th February 2026

The best banking site

I find Chase on line banking site the most easist to use as well as the services they provide. Undoubtedly the bst banking site i have. Highly recommended. Reviewed on: 14th February 2026

great bank to use easy and very...

great bank to use easy and very helpful Reviewed on: 14th February 2026

always had great experiences with Chase, the respons...

always had great experiences with Chase, the responses are always quick and very helpful, can't fault it Reviewed on: 14th February 2026

Banking with confidence.

Seamless transactions, professional service without any concerns. As an older customer having this confidence is reassuring. Reviewed on: 14th February 2026

Simple to use and great service

Simple to use and if any problems only a phone call away - which they answer qui ckly Reviewed on: 14th February 2026

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