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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49008 reviews)

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4.86

Based on 49,008 reviews, last reviewed 16th Jun 2026

98% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

97%

Latest highest rating:

4

intensives changed... it used to be very good then the intensives and goal posts were less appealing. Still good for every day cash back but only on certain items. The savi... Read more Reviewed on: 16th June 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49008)

Easy web.

Easy web. Straightforward and clear Reviewed on: 13th April 2024

interest rates on savings accounts but cashback coul...

interest rates on savings accounts but cashback could provide more options Reviewed on: 13th April 2024

Reliable and good benefits plus gives cash back

Reliable and good benefits plus gives cash back Reviewed on: 13th April 2024

Cut To The Chase

The process of setting my account up was simple, straightforward and easily accomplished. The company's info and communication procedures are helpful and not unduly intrusive. Funcionality of the app is excellent. Reviewed on: 13th April 2024

Great customer service

The App is always very quick. If you have a problem you can chat to someone immediately. The 1% cashback is a bonus. Reviewed on: 13th April 2024

Simply, a most productive and easy to manage account.

Excellent and easy to manage current account which pays interest. Cash back with most purchases, which is a useful savings mechanism. Ability to round-up purchases adding the cash into a savings account, also with interest. Quite simply, the best place to maintain a current account and profit. Nice to see these pots increase in value. All managed with an excellent app. Some of the banking features may expire after the first year, which is a disadvantage - however, one hopes that alternative ongoing promotions will be offered. The online help is excellent, but the conversation can sometimes run too long by an overzealous team member. Keeping track of the roundup transactions is frustrating because the dates do not always match the expenditure postings, however, a small price to pay! Reviewed on: 13th April 2024

Great service and cashback

Great service and cashback rewards is a great offer. Reviewed on: 13th April 2024

I have a nice secure numberless card which I can and...

I have a nice secure numberless card which I can and did use around a globe and I happy with that, I recommended Chase JP Morgan card to my partner and she is very happy to get cashback, planning to use round-up feature and open a saving account, so as myself, thank you very much! Reviewed on: 13th April 2024

Easy to use app

Easy to use app, nicely set out, clear how to add and move money, makes it easy to save in separate accounts. Good rates when follow the requirements. If these don’t stay with the market I will move providers. Reviewed on: 13th April 2024

Very impressed by the service and savings account re...

Very impressed by the service and savings account really good as the interest is awesome as it helps me save more. Reviewed on: 13th April 2024

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