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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Chase is the only way for easy and rewarding banking.

Account is very easy to use and secure. Most issues can be solved on app. App is the best banking app I have used, very easy to navigate and makes every day spending quick, easy and painless. I particularly like how all of the information is stored on the app instead of the physical card provided, and how easy it is to change the card number in the event that it is lost or stolen. The addition of 1% cashback is just a bonus, saving me money in the long term. Reviewed on: 13th April 2024

Very quick and efficient banking

Very quick and efficient banking Reviewed on: 13th April 2024

Great super easy to use no hassle and great features...

Great super easy to use no hassle and great features and great interest rates. never had any problem and cashback is available without and issues Reviewed on: 13th April 2024

Great benefits, interest rates and offers

Very simple and easy to use app. Great benefits, interest rates and offers Reviewed on: 13th April 2024

Easy to use.

Easy to use. Easy to transfer between accouts Reviewed on: 13th April 2024

Simple and straightforward.

The account set up was simple and straightforward. The app is incredibly easy to use and novigate. The interest rate on current account balances is low but it is straightforward to open a savings account and transfer money over. . Reviewed on: 13th April 2024

Ease of use

Very easy to use, and the top up option is good, also good for withdrawing money abroad. Reviewed on: 13th April 2024

best bank

best bank I have had so far easy to use and understand perfect Reviewed on: 13th April 2024

Long term UK bank user but Chase is head and shoulde...

Long term UK bank user but Chase is head and shoulders above my UK based bank Reviewed on: 13th April 2024

User friendly

Really user friendly online banking app with the customer in mind. A great bank if you’re looking for a simple, trustworthy bank that the whole family can use. I’ve been with chase for a few years now and have never had any issues. Reviewed on: 13th April 2024

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