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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy to use account

Absolutely brilliant bank, customer service is exemplary and the card and online account are so easy to use Reviewed on: 14th February 2026

The app is good.

The app is good. No issues. The only downside is no website version as I'd like to download bank statements directly on laptop Reviewed on: 14th February 2026

Best bank ever.

Best bank ever. Easy to use, great rates Reviewed on: 14th February 2026

Good bank.

Good bank. Does the basics well. Reviewed on: 14th February 2026

Good customer service & recommended

I have banked with Chase for a number of years now, with no issues, the app itself works well & when I have had to contact customer services I have had help to a resolution. Reviewed on: 14th February 2026

Easy to use, good value

Easy to use, good value. Customer support is easy to contact. Reviewed on: 14th February 2026

chase bank meets everything that i require from a bank.

chase bank meets everything that i require from a bank. Reviewed on: 14th February 2026

Customer service is excellent and so helpful

Customer service is excellent and so helpful Reviewed on: 14th February 2026

Easy to use online banking with great benefits of no...

Easy to use online banking with great benefits of non foreign fees which is amazing given I travel a lot to Europe. Reviewed on: 14th February 2026

Great Bank

Easy to use app and when using chat responses are on time and to point. Reviewed on: 14th February 2026

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