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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Great banking, app is easy to use and interest is hi...

Great banking, app is easy to use and interest is higher than many others. Reviewed on: 13th April 2024

Everything is easy and instant...

Everything is easy and instant with excellent cash back opportunities. I changed to chase after banking with a high street bank after 40 years plus I was so impressed with Chase. Excellent overseas too. Reviewed on: 13th April 2024

I love the fact that I earn money when I spend and t...

I love the fact that I earn money when I spend and that I get free transactions abroad Reviewed on: 13th April 2024

Amazing bank with great options

This is the only bank I have used that pays interest on your purchases. It also helped me save by using the round up option on purchases. Best decision I made switching to Chase. Great bank Reviewed on: 13th April 2024

Easy app and round-up

Easy app to use and a percentage return on every spend. I particularly like round-up which saves the extra change at 5% Reviewed on: 13th April 2024

Amazing card with great benefits

Amazing all round card for aboard, love the rewards. Like how secure the card is with no details on it. Reviewed on: 13th April 2024

I’ve had a tremendous experience so far as for the s...

I’ve had a tremendous experience so far as for the services being offered it could be a light bit more focused on ways to allocate. But so far splendid!!! Reviewed on: 13th April 2024

So much better han First

Moved from First, who were excellent, but I felt had become complacent. Chase are innovative, and fresh, much more pro customer, so happy I switched Reviewed on: 13th April 2024

I've had no problems customer service good, got a t...

I've had no problems customer service good, got a technophobe sorted. Very friendly.. Reviewed on: 13th April 2024

Love the cash back and easy to use.

Love the cash back and easy to use. Would definitely recommend to all. Reviewed on: 13th April 2024

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