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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 10th Sep 2026

90% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Brilliant security checks. Brilliant security checks. Great communication. Very good offers, amazing app. Great accessibility and flexibility Reviewed on: 10th September 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Easy access , no issues , app is very easy to naviga...

Easy access , no issues , app is very easy to navigate and chase gives best interest for savers Reviewed on: 14th February 2026

User friendly

It has been extremely easy to manage my accounts through the app. They offer lots of little interest rewards that add up over time. The insights into my spending has helped me understand my money habits better. Reviewed on: 14th February 2026

Great service.

Great service with great support when needed. Reviewed on: 14th February 2026

Great app with useful functions

Good offers on bonus interest rates. Easy to use app. Option to make savings accounts within the current account. Round up feature is useful. Prompt reply when contacted customer services. Reviewed on: 14th February 2026

Very easy to use the app.

Very easy to use the app. When I need support they are professional and respectful when answering the telephone. Reviewed on: 14th February 2026

The most easiest and helpful bank I have ever used.

The most easiest and helpful bank I have ever used. Reviewed on: 14th February 2026

Great customer service.

Great customer service. Easy to manage different accounts.instantaneous transactions Reviewed on: 14th February 2026

Pretty good perks

Got savings accounts and 1% cashback is great ~ Reviewed on: 14th February 2026

Good customer service on the one occasion I had to c...

Good customer service on the one occasion I had to call. Cash back is great and the interest rates are not too bad Reviewed on: 14th February 2026

Could do better

Started off as a great new kid on the block however they have stopped treating long term customers with the same offers available to new customers eg Savings rates! Reviewed on: 14th February 2026

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