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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

I love the excellent interest, cash back and top-up...

I love the excellent interest, cash back and top-up options and their customer service is quick, friendly, and always extremely helpful! Reviewed on: 12th April 2024

Excellent banking app

Excellent banking app, easy to use and also great value for money with the 1% Cashback Reviewed on: 12th April 2024

Great service no issues what so ever

Great service no issues what so ever Reviewed on: 12th April 2024

Brilliant!

I haven't had any issues with Chase since creating my Current Account, and the 1% cashback on my debit card purchases is a real perk — every little helps! Moreover, it is simple to transfer money to and from my savings and other bank accounts. Reviewed on: 12th April 2024

Easy and useful

I’ve enjoyed using chase. I like that I’m able to make multiple savings pots to divide my money between. It also easy to use and easy to swap between accounts Reviewed on: 12th April 2024

Easy and straight forward to use

Easy and straight forward to use Reviewed on: 12th April 2024

The app is very easy to navigate.

The app is very easy to navigate. I have found Chase to be exceptionally better than the high street Banks. Reviewed on: 12th April 2024

Amazingly easy and great to ise

It is so easy to access, sort things out and great offers Reviewed on: 12th April 2024

Extremely easy to set up the phone app and to use.

Extremely easy to set up the phone app and to use. Reviewed on: 12th April 2024

Good at helping you save with cash back and round...

Good at helping you save with cash back and round up Reviewed on: 12th April 2024

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