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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Impressed

Really impressed with chase, ease of use, and good for use abroad Reviewed on: 12th April 2024

Great account - in particular great for using abroad...

Great account - in particular great for using abroad with no fees. Linked savings account works well alongside the current account, with good rates. Reviewed on: 12th April 2024

Very simple to set up with great incentives and quic...

Very simple to set up with great incentives and quick response when there is problems. The app is phenomenal, very easy to navigate and use. Reviewed on: 12th April 2024

Any problems have been resolved quickly & efficiently

Any problems have been resolved quickly & efficiently Reviewed on: 12th April 2024

great bank

fab app, great rates. what more could you want! Reviewed on: 12th April 2024

Excellent customer service

Every time I have called customer service they have resolved my issue, whilst taking the time to ensure they gave clear instructions Reviewed on: 12th April 2024

Setting the account up was frustrating!

Setting the account up was frustrating!! Couldn't get help we needed when trying to set the account up However all good now set up Reviewed on: 12th April 2024

Chase have thought of everything!

Chase have thought of everything! 24/7 service, interest, cashback and round up cash. Problems are sorted out quickly and the App is superb and well thought out. Reviewed on: 12th April 2024

Chase offers an extremely user friendly app

Chase offers an extremely user friendly app with regular updates. The features of making money work a little harder are so easily accessible. Reviewed on: 12th April 2024

Very good tells you how to save better and good...

Very good tells you how to save better and good value Reviewed on: 12th April 2024

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