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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

It is a bank that always has me and trained on how t...

It is a bank that always has me and trained on how to mobilize my account for my benefit, they are always attentive to the smallest detail, and the times I called the customer service is really magnificent, polite and they always help you and teach you the best way. Reviewed on: 12th April 2024

I’ve had to do over the phone transfers for a long t...

I’ve had to do over the phone transfers for a long time and they have always been able to facilitate that aswell as answering any issues very quick. Reviewed on: 12th April 2024

Easy to use and great benefits.

Easy to use and great benefits. I've happily recommended to all of my friends and family! Reviewed on: 12th April 2024

Swift and excellent service and would highly recommend

Swift and excellent service and would highly recommend Reviewed on: 12th April 2024

Excellent and reliable bank.

Excellent and reliable bank. Great cashback offer and interest. Reviewed on: 12th April 2024

Great bank!

Great bank, had no issues with them since opening an account with them. When I had a scare of fraud the customer services team / fraud team was excellent! Reviewed on: 12th April 2024

App slow and glitchy. Products excellent.

The app is quite slow and glitchy. But the overall experience is excellent. The products are great and often provide something that other current accounts just don't do. Reviewed on: 12th April 2024

Chase Bank Current Account: A Solid Choice

Chase Bank's current account offers a robust suite of features tailored for everyday banking needs. This account is a reliable option for those looking for accessible banking services with robust digital features. Reviewed on: 12th April 2024

Very easy app to set up and use.

Very easy app to set up and use. Really good communication received regularly Reviewed on: 12th April 2024

Excellent Current Account & Great App

Excellent current account with lots of benefits. Great, easy to use app - allows to you to do everything you need to. Responsive and helpful customer service. Would highly recommend CHASE to friends and family Reviewed on: 12th April 2024

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