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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Easy to navigate account and good interest rate

Easy to navigate account and good rate Reviewed on: 12th April 2024

cashback and interest

I like the 1% cashback scheme and the interest in the current account Reviewed on: 12th April 2024

Great bank offering excellent accounts with great ra...

Great bank offering excellent accounts with great rates Reviewed on: 12th April 2024

The best banking app!

Easy to use banking app with up to date notifications when a transaction happens. I love this! Reviewed on: 12th April 2024

Very good bank on all accounts telephone contact exc...

Very good bank on all accounts telephone contact excellent no waiting Reviewed on: 12th April 2024

Would definitely recommend Chase

Easy to use. I use abroad. earn cash back Reviewed on: 12th April 2024

Great customer service!

Each time I have needed help I have always been given the information I need. The staff at the end of the telephone line have been kind and informative. Reviewed on: 12th April 2024

Can actually call and talk to a person unlike other...

Can actually call and talk to a person unlike other banks where its just a dire process of webchat Reviewed on: 12th April 2024

Excellent service and best intrest rates and offerin...

Excellent service and best intrest rates and offering intrest on current account Reviewed on: 12th April 2024

Very easy to use.

Very easy to use. Fast app. Good experience. Reviewed on: 12th April 2024

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