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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Is the Pleasure holding account on CHASE

Is the Pleasure holding account on CHASE Reviewed on: 12th April 2024

The app is user friendly never had any issues I do...

The app is user friendly never had any issues I do think the cash back is good but higher interest for savings would be good considering I can get 5 percent and more elsewhere however overall a good bank Reviewed on: 12th April 2024

Easy and helpful saving with current account

Many ways to save when rounding up and percentage cash back. Great service. Reviewed on: 12th April 2024

Easy app, excellent customer service.

Easy app, excellent customer service. Great saving accounts. Reviewed on: 12th April 2024

Easy to use app only bank

Great, easy to use app, bank account set up process is smooth and straightforward. Customer service is excellent, just a chat in the app. Immediate response and issue resolved. I fully trust it. Overall a great experience. Reviewed on: 12th April 2024

The biggest let down is not being able to deposit a...

The biggest let down is not being able to deposit a cheque through the app. Reviewed on: 12th April 2024

Great products, excellent customer service.

Great products, excellent customer service. Communication is good and regular, easy app to use with everything you need. Reviewed on: 12th April 2024

Great modern banking

Great bank, good interest rates and modern banking Reviewed on: 12th April 2024

I have always ben able to contact any support direct...

I have always ben able to contact any support directly from the app or call back, simply brilliant customer service Reviewed on: 12th April 2024

Quick easy to use never had any issues with app.

Quick easy to use never had any issues with app. Reviewed on: 12th April 2024

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