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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

Review of the Chase Bank, Current account:

Fantastic Account

No fees for spending abroad, cashback, an easy app (a bit slow though), and great features. Reviewed on: 16th March 2023

Easy to use great ap.

Easy to use great ap. regular updates and good rate of interest on savings Reviewed on: 14th February 2026

Easy to set up and manage an account

It is very easy to set up and manage my Chase current account. The app is effective too. Reviewed on: 14th February 2026

Simple to setup account & card received very quickly.

Simple to setup account & card received very quickly. Receiving a much higher rate of interesy on my money Reviewed on: 14th February 2026

I feel my account is in safe hands.

I feel my account is in safe hands. There are enough checks for security but not too many they become onerous. Reviewed on: 14th February 2026

A fresh approach to banking, great app easy to use...

A fresh approach to banking, great app easy to use and rewards their customers Reviewed on: 14th February 2026

Easy to use app for the current account.

Easy to use app for the current account. Money back is a bonus. Simple to use when abroad Reviewed on: 14th February 2026

Good customer service

The customer service at Chase has been excellent. The representatives are patient, knowledgeable, and genuinely helpful. They took the time to answer my questions and made sure I understood everything Reviewed on: 14th February 2026

Clarity of use

Clarity of use with all information available in a very sensible order and easy to understand format. Reviewed on: 14th February 2026

I like the fact that you can actually speak with som...

I like the fact that you can actually speak with somebody! They always ring you back Reviewed on: 14th February 2026

Whilst spending, you earn.

Whilst spending, you earn. Very good incentives. Reviewed on: 14th February 2026

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