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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48895 reviews)

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4.94

Based on 48,895 reviews, last reviewed 9th Mar 2026

444400% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Call centre staffs are professional and efficient. Call centre staffs are professional and efficient. I had questions couple of times regarding some spending transactions and every time was handled nic... Read more Reviewed on: 9th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48895)

I have only ever had one issue with this amazing ban...

I have only ever had one issue with this amazing bank and it was resolved efficiently and with a great deal of care! Reviewed on: 14th February 2026

Just an excellent account that saves you money

Just an excellent account that saves you money Reviewed on: 14th February 2026

Always available if help is needed

Always available if help is needed - which happened when we were travelling. It was reassuiring to speak to a person and not a chatbot. Reviewed on: 14th February 2026

Easy to use mobile banking app.

Easy to use mobile banking app. Easy to create new current accounts. Reviewed on: 14th February 2026

Great bank with fab features

It’s a fab bank with great offers on earning cashback for spending and the round up feature is great to save without realising Reviewed on: 14th February 2026

Chase Bank - almost the full package.

Chase handles banking intuitively and seamlessly - I’ve never had any issues and overall find the feature set, such as integrated investing and setting up new pots, mostly comprehensive. However, a missing feature that I have found myself using other banking apps for is virtual and 1-time-use disposable cards for purchases online where safety and security may be a concern (e.g. when Apple Pay isn’t supported and I’d otherwise have to input my full card details) Reviewed on: 14th February 2026

100% recommend everything about Chase

Excellent app, customer service. Would 100% recommend everything about Chase Reviewed on: 14th February 2026

Speedy and simple account opening process

Speedy and simple account opening process Reviewed on: 14th February 2026

Never let me down , excellent customer service

Never let me down , excellent customer service Reviewed on: 14th February 2026

Does what it says on the tin.

Does what it says on the tin. Good rates on using card abroad and round ups too. Reviewed on: 14th February 2026

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