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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

always there to answer and sort out any queries rega...

always there to answer and sort out any queries regarding account if any problems occur even on weekends you dont get that with high street banks money payed in out straight away and you get notified every time so can keep eye on all monies Reviewed on: 14th February 2026

Highly recommend

I like the multiple account feature. Cash back and round up. I’ve always had a quick response from customer service. Reviewed on: 14th February 2026

Good Bank

I have been with Chase a few years and any problem is dealt with immediately. Slight oroblems is interest rates low for savings and they don't currently offer loans Reviewed on: 14th February 2026

The best for returns on both current and savings acc...

The best for returns on both current and savings accounts. Reviewed on: 14th February 2026

Brilliant bank excellent customer service

Brilliant bank excellent customer service Reviewed on: 14th February 2026

All round excellence

App clear and easy to use, customer service always helpful and friendly without a wait. Excellent! Reviewed on: 14th February 2026

On line Banking

I think everything is easy to navigate I was a bit dubious about online banking but now I love it Reviewed on: 14th February 2026

The easy account

Easy to use, decent intrest rates, always available to help with a problem Reviewed on: 14th February 2026

Excellent service and features.

Excellent service any time I've had to get in touch. They have loads of features and benefits on their current account and Chase saver accounts with competitive interest rates and cash back on certain purchases. Reviewed on: 14th February 2026

Perfect bank wouldn't change now

Perfect bank wouldn't change now Reviewed on: 14th February 2026

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