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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Superb all round, great savings and service

Excellent service and savings, always great to help and friendly Reviewed on: 12th April 2024

, very good banking

Good customer service, excellent products, very easy to use app, Reviewed on: 12th April 2024

I'm in my mid 60s and was hesitant about opening an...

I'm in my mid 60s and was hesitant about opening an on line account but found the app really easy to easie to set up and use. I have recently opened another online account with a different bank and it has been much more difficult to open and use with fewer benefits. Reviewed on: 12th April 2024

I enjoy banking with Chase.

I enjoy banking with Chase. The cashback is great. Love the round up feature which helps me to save up. When I had to contact them the customer service was fantastic. Reviewed on: 12th April 2024

Chase makes it seem so simple and easy and the cash...

Chase makes it seem so simple and easy and the cash back that you get, you build it up slowly over time and before you realise you have quite a bit. Reviewed on: 12th April 2024

customer services and good products

Easy to communicate with customer services and good range of current and savings accounts Reviewed on: 12th April 2024

Easy to install , easy to use, good benefits

Easy to install , easy to use, good benefits Reviewed on: 12th April 2024

Good quality bank very helpful from the day I opened...

Good quality bank very helpful from the day I opened it Reviewed on: 12th April 2024

So easy to open a current account

So easy to open a current account Reviewed on: 12th April 2024

Excellent for Travelling, but also every day

New to Chase, I applied for my debit card, as I had read they were good for travellers. The application was simple, and their app makes it easy for me to keep tabs on my spending. A recent trip where I was in multiple countries was made more relaxed by carrying their card. I have also signed up to the top up savings, so see a little pot building from my every day spending. I also like that I earn interest on my currrent account. Reviewed on: 12th April 2024

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