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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49015 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Chase app is really easy to use.

Chase app is really easy to use. It gives me plenty of insights into how I am managing my money. Reviewed on: 12th April 2024

Any time I am looking for assistance the help I get...

Any time I am looking for assistance the help I get is very satisfactory Reviewed on: 12th April 2024

Really straight forward and simple banking

Really straight forward and simple banking Reviewed on: 12th April 2024

I love my chase account ive recommended to all my fr...

I love my chase account ive recommended to all my friends, why would you not want to make 1% cashback on your spends?! Plus a great savings rate Reviewed on: 12th April 2024

Perfect app only driven bank account.

Concise intuitive, easy to use banking features. Reviewed on: 12th April 2024

Easy to use online app, only gripe had to do photo u...

Easy to use online app, only gripe had to do photo upload agan when my phone went faulty which took sometime to do, otherwise ok Reviewed on: 12th April 2024

Chase banking is way above and ahead in the banking...

Chase banking is way above and ahead in the banking industry as they are the best for looking after your finances, with great interest rates, ease of use , rewards for spending at a variety of outlets Reviewed on: 12th April 2024

Easy to engage with and helpful polite staff

Easy to engage with and helpful polite staff Reviewed on: 12th April 2024

Never had a problem!

Never had a problem and the one time I lost my card in Europe, Chase were great! Reviewed on: 12th April 2024

It’s so nice to speak to a real human

It’s so nice to speak to a real human when you have any questions or concerns. It’s also great that they follow up to confirm everything has been completely resolved. Reviewed on: 12th April 2024

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