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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

I love Chase Bank.

I love Chase Bank. I have both savings and current account with Chase and it is so easy to manage both in a single app. Best rates in the UK that no other bank can offer. Very happy with the online platform and never had to reach out to customer service. Never had any issue so far. Reviewed on: 15th February 2024

Very easy to manage my account on the app.

Very easy to manage my account on the app. I like the cashback and round up features. I like being able to transfer funds easily. Reviewed on: 12th April 2024

Best bank account I've ever had!

So easy to set up, great rates of interest and the app is really easy to use. Reviewed on: 12th April 2024

The Worst Bank in the UK ...

The accused me of working for a sanctioned government or being a member of a terrorist organisation they provided zero evidence for these claims and told me they have done nothing wrong. The refused to accept copayments into my account from uk banks. Reviewed on: 12th April 2024

Simple to set up your account.

Simple to set up your account. Great interest rates and app is a breeze to use, there are some great features and when you first join you get a little cash back when you use your card. Reviewed on: 12th April 2024

Easy to open my account, Simple structure

Easy to open my account. Encourage saving and the notify in advance of deductions about to come off ! Reviewed on: 12th April 2024

I like the bank does what it says

I like the bank does what it says Reviewed on: 12th April 2024

Easy to handle

Easy to handle easy with everything Reviewed on: 12th April 2024

Easy to use and cash back for customer!

Easy to use and cash back for customer! Reviewed on: 12th April 2024

ive had a few problems and theyve always been there...

ive had a few problems and theyve always been there to help on the end of a phone Reviewed on: 12th April 2024

Flexible & Intuitive Banking

The Banking App is intuitive; interest and cash back is a welcome bonus; the ease of use and speed of transactions makes it really flexible to move money to and between accounts Reviewed on: 12th April 2024

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