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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49017 reviews)

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4.86

Based on 49,013 reviews, last reviewed 20th Aug 2026

91% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I've had great customer service I've had great customer service, very proactive in protecting the customer and checking large or spurious payments, and very easy to deal with. The ap... Read more Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49017)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Simple to set up your account.

Simple to set up your account. Great interest rates and app is a breeze to use, there are some great features and when you first join you get a little cash back when you use your card. Reviewed on: 12th April 2024

Easy to open my account, Simple structure

Easy to open my account. Encourage saving and the notify in advance of deductions about to come off ! Reviewed on: 12th April 2024

I like the bank does what it says

I like the bank does what it says Reviewed on: 12th April 2024

Easy to handle

Easy to handle easy with everything Reviewed on: 12th April 2024

Easy to use and cash back for customer!

Easy to use and cash back for customer! Reviewed on: 12th April 2024

ive had a few problems and theyve always been there...

ive had a few problems and theyve always been there to help on the end of a phone Reviewed on: 12th April 2024

Flexible & Intuitive Banking

The Banking App is intuitive; interest and cash back is a welcome bonus; the ease of use and speed of transactions makes it really flexible to move money to and between accounts Reviewed on: 12th April 2024

Easy online banking

Easy App and great cashback and interest rates Reviewed on: 12th April 2024

Best bank in uk

Great experience so far … so easy to use..highly recommended Reviewed on: 12th April 2024

Easy to set up, easy to use and great to see a bank...

Easy to set up, easy to use and great to see a bank putting the interest of their customers first! A bank that doesn’t push products onto their customers but offer to have a look without pressure Reviewed on: 12th April 2024

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