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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Teething problems dealt with!!

Early in my dealings with Chase I had a couple of teething problems. Customer service was up to speed and dealt with the situation swiftly and efficiently with understanding and professionalism. Refreshing change from my previous banking experiences. Reviewed on: 12th April 2024

Account opening was simple straightforward and quick.

Account opening was simple straightforward and quick. The app is very easy to navigate. My debit card came within a few days but I was able to use my card via the app straight away. Reviewed on: 12th April 2024

i am new here and i love it and i will recomandet to...

i am new here and i love it and i will recomandet to evryone chase is the best Reviewed on: 12th April 2024

Chase bank has been amazing took it when I went to F...

Chase bank has been amazing took it when I went to Florida and I’ve never looked back. Reviewed on: 12th April 2024

Good modern banking facility

Great for updates and spending on account. Great for savings as immediate access if necessary. Would prefer to speak to actual person when/ if problem arises rather than a bot! Reviewed on: 12th April 2024

good experience.

Been there with them for a while now good experience Reviewed on: 12th April 2024

I found the whole process of opening and using the a...

I found the whole process of opening and using the account smooth. Reviewed on: 12th April 2024

Worthy of the positive attention

Chase UK has garnered positive attention for its digital banking account, mainly due to its user-friendly app and attractive incentives. The account offers a standout 1% cashback on all purchases for the first year, and competitive interest rates on savings. It does not charge fees for foreign transactions, making it ideal for travellers. The setup process is straightforward, entirely online, and the customer service is responsive and helpful. However, it lacks physical branches, which might be a drawback for customers preferring in-person services. Overall, Chase UK presents a compelling option for tech-savvy users looking for a modern, efficient banking solution. Reviewed on: 12th April 2024

Great app

Easy to use app, feels secure. Every transaction using chase card has to be confirmed on the app which gives me extra piece of mind. Reviewed on: 12th April 2024

I like the round up feature very much

I like the round up feature very much Reviewed on: 12th April 2024

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