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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Most user friendly

Very easy to do online transactions and the 1% interest is a good bonus Reviewed on: 12th April 2024

Great to do business with

Great customer service when I had a problem with a company I brought some clothing from and could not get a refund. Reviewed on: 12th April 2024

Exceptional Services and Benefits.

Chase Bank stands out as a leading financial institution that offers exceptional services and benefits to its customers. My experience with Chase Bank has been nothing short of impressive, thanks to their user-friendly mobile app, competitive interest rates, and unparalleled customer service. One of the standout features of Chase Bank is its user-friendly mobile app, which enhances banking convenience. The app allows me to easily create separate savings accounts, all of which earn a lucrative interest rate of 4.1%. This interest rate surpasses those offered by other current accounts, making Chase Bank a top choice for maximising savings. Moreover, I appreciate the innovative cashback feature offered by Chase Bank, where I receive 1% cashback on my purchases. This added benefit serves as a rewarding perk for utilizing Chase Bank for my transactions. Additionally, the automatic round-up feature is a game-changer, as it effortlessly rounds up my spending and directs the excess funds to a separate round-up account, which earns an impressive 5% interest rate. Furthermore, Chase Bank's customer service deserves accolades for its efficiency and responsiveness. Every time I have contacted Chase, I have been promptly connected to a knowledgeable and accommodating customer service agent who swiftly resolves my queries. The seamless customer service experience, devoid of long hold times or delayed responses, showcases Chase Bank's commitment to customer satisfaction. In conclusion, my overall experience with Chase Bank has been exceptional. From the user-friendly mobile app to the lucrative interest rates, cashback rewards, and stellar customer service, Chase Bank excels in meeting the diverse financial needs of its customers. I highly recommend Chase Bank to individuals seeking a reliable and customer-centric banking partner. Reviewed on: 12th April 2024

It’s great for going on vacation

It’s great for going on vacation Reviewed on: 12th April 2024

Never had a single issue, unlike other banks

Never had a single issue, unlike other banks Reviewed on: 12th April 2024

So easy and cash back, What more do you need from a...

So easy and cash back, What more do you need from a bank Reviewed on: 12th April 2024

Best bank

Really good bank with best service Reviewed on: 12th April 2024

Great overseas

Great overseas. Chat support great * got through to agent quickly Reviewed on: 12th April 2024

It’s everything I need in a bankcard great banking

It’s everything I need in a bankcard great banking Reviewed on: 12th April 2024

Great app, cashback on spend and best for travel.

Great app and simple good banking service. 1% cashback on card use, and no fees. Also really cheap to use the card abroad and withdraw money abroad, with no handling charges and good exchange rate. It's how all banks should be. Reviewed on: 12th April 2024

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