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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

Very easy to use, quick to setup and never had any p...

Very easy to use, quick to setup and never had any problems. App is very user friendly Reviewed on: 12th April 2024

Phone call woman didn’t listen but problem resolved

Phone call woman didn’t listen but problem resolved Reviewed on: 12th April 2024

Nothing special, no extra features, OK account

Nothing special, no extra features, OK account Reviewed on: 12th April 2024

What a bank

Change over to chase what a difference excellent customer service Reviewed on: 12th April 2024

A very easy to use app and highly effective products...

A very easy to use app and highly effective products for free offered to customers. I like the option to not have details shown on the card and just in the app. Reviewed on: 12th April 2024

Best banking app

Fantastic bank and app, so easy to use and love the fact I can see my transactions come out immediately, especially when abroad. I think being able to see the transaction converted to British pounds straight away is awesome. I also love the ability to be able to transfer money from my current account into my savings account at the click of a button. Reviewed on: 12th April 2024

Easy to use at home and abroad

Love the app as it’s so easy to use with notifications which keep you informed of every transaction. Features like round up and linked saver are great too. I like that it can be used abroad. Reviewed on: 12th April 2024

So easy to use!

So easy to use! Straightforward and simple Reviewed on: 12th April 2024

Replies straight away,solved the problem and very si...

Replies straight away,solved the problem and very sincere Reviewed on: 12th April 2024

Chase is very easy to use in the app, your details a...

Chase is very easy to use in the app, your details are secure, and whilst using it in Bali to pay for things.I had no charges, which is amazing.. Reviewed on: 12th April 2024

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