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Chase Bank: Current account reviews

Name: Current account
Rating: 4.94 (48899 reviews)

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4.94

Based on 48,899 reviews, last reviewed 12th Mar 2026

444800% increase in 5 star reviews

in the past 90 days

1000% increase in 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Simple, easy, accessible The simplicity of the app, sign up process and customer service is absolutely excellent. The offer of spending abroad is also brilliant too and great ... Read more Reviewed on: 12th March 2026

Latest lowest rating:

2

Promise of a voucher did not materialised even after... Promise of a voucher did not materialised even after an equiry Reviewed on: 19th February 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (48899)

Review of the Chase Bank, Current account:

Great debit card for using abroad with no charges.

Great debit card for using abroad with no charges. 1% back on most purchases (limit). Reviewed on: 27th February 2025

Excellent customer service.

Excellent customer service. Good features like 1% cashback, roundup and links to my JP Morgan ISA Reviewed on: 14th February 2026

Great interest rate.

Great interest rate. Ease of setting up account and instant access to funds. To be allowed to set up several accounts, it helps save and sort my money out. Reviewed on: 14th February 2026

Just Easy

Made banking so easy. Moving money around my accounts easy. Speaking to someone easy. Reviewed on: 14th February 2026

The app is amazing.

The app is amazing. So easy to use to pay for goods and to transfer money As a pensioner I find it’s my go to bank for everything. I also have a savings account with them & it’s so easy to transfer money between the accounts.. Reviewed on: 14th February 2026

Customer service amazing and excellent for using abr...

Customer service amazing and excellent for using abroad Reviewed on: 14th February 2026

Excellent on line banking with first class customer...

Excellent on line banking with first class customer support Reviewed on: 14th February 2026

Excellent service

I've been banking with chase for several years with no problems, always easy to contact if need be; on one occassion, Chase actually contacted me about a fraudulant transaction before I knew anything about it and sorted it in no tine at all. I have never eexperience this with any other banks i've used in the past. Reviewed on: 14th February 2026

Just so easy to do business with

Just so easy to do business and gain assistance when required. Always supportive professional and on the side of the customer to protect their money. Reviewed on: 14th February 2026

Very easy to set up and manage.

Very easy to set up and manage. We get planned maintenance messages way in advance and the cashback system is great Reviewed on: 14th February 2026

The Chase account is SO easy to use

The Chase account is SO easy to use. Whenever I have contacted customer services the response is always swift, extremely helpful and resolves whatever the issue is immediately. I couldn’t be happier. Reviewed on: 14th February 2026

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