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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Review of the Chase Bank, Current account:

Great service and product and rates

Great service and product and rates Reviewed on: 6th March 2025

banking with chase app

Just started banking with chase app - so far I can say it’s been pretty easy to use and look forward to taking advantage of the saving options too. Reviewed on: 12th April 2024

Excellent service .

Excellent service .the banking app best yet Reviewed on: 12th April 2024

great bank great service, app works perfectly and th...

great bank great service, app works perfectly and the whole banking system has been streamlined. I really like this bank Reviewed on: 12th April 2024

We have not looked back since joining chase the chas...

We have not looked back since joining chase the chase family. Great service, so much better the the high street bank we've been with for 45+ years Reviewed on: 12th April 2024

Perfect banking made easy.

Perfect banking made easy. Nice user friendly banking app. Reviewed on: 12th April 2024

A bank that rewards you for everyday use, it adds up...

A bank that rewards you for everyday use, it adds up cash back that allows for you to get the most value from it. Reviewed on: 12th April 2024

Simply brilliant.

Simply brilliant. Great app with seamless spending and saving options Reviewed on: 12th April 2024

Best thing I've done starting a chase account

Best thing I've done starting a chase account Reviewed on: 12th April 2024

Excellent bank, no issues and quick to respond

Use card abroad, no charges. Had a minor issue and they sorted from me calling to success in 13 minutes. Reviewed on: 12th April 2024

Best online bank.

Best online bank. Application is quick and simple and my card arrived quickly. The app is modern, easy to use and quick. I've not needed to contact support but I've heard they're excellent. Reviewed on: 12th April 2024

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