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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Great service and perks, brilliant for travelling ab...

Great service and perks, brilliant for travelling abroad Reviewed on: 12th April 2024

They give a great Cashback return.

They give a great Cashback return. They’ve got great customer service and they’re fast! Reviewed on: 12th April 2024

Very good service easy to use very informative

Very good service easy to use very informative Reviewed on: 12th April 2024

Cashback good to understand and getting card details...

Cashback good to understand and getting card details off the app is very easy Reviewed on: 12th April 2024

Easy to use app and great rated.

Easy to use app and great rated. Customer service friendly and professional Reviewed on: 12th April 2024

I would highly recommend Chase.

Chase is an amazing bank. The app allows you to manage your money easily. The savings account gives great monthly interest. The round up option let's you build up a little extra without really feeling it. Moving money between all these facilities is easy. Perfect card to take on holiday as no commission charges as with other banks. Customer Service excellent and very prompt response to any query or general help and advice. Reviewed on: 12th April 2024

Easy to set up.

Easy to set up. Great features to help put savings aside with excellent interest. Instant notification of spending. Reviewed on: 12th April 2024

Very easy to use and keep an eye on my spending.

Very easy to use and keep an eye on my spending. Reviewed on: 12th April 2024

Chase current account is perfect for everyday banking

Chase current account has a good functioning app, I have not had any problems in terms of accessing my account and making transactions. The 1% cashback is really helpful when making purchases using the current account and I have been quite impressed at the amount of purchases that do give the cashback. Overall, I have had a very good experience so far and I use the current account as my main account, it is easy to use, good experience and the cashback is a very good perk. Reviewed on: 12th April 2024

Great account for using abroad, no fees, no fuss.

Great account for using abroad, no fees, no fuss, the app is easy to use and navigate and transferring money between accounts is a breeze. Reviewed on: 12th April 2024

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