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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Good! Simple good!

Good!! Excellent! 100 times better than Lloyd’s Reviewed on: 12th April 2024

Very easy to contact when you have a problem.

Very easy to contact when you have a problem. Immediate responses Reviewed on: 12th April 2024

Great bank

Great perks like 1% cash back on spending. App is easy to use. App holds useful data like spending transactions. Easy to open additional pockets or accounts if you want to save or invest Reviewed on: 12th April 2024

Great service and perks, brilliant for travelling ab...

Great service and perks, brilliant for travelling abroad Reviewed on: 12th April 2024

They give a great Cashback return.

They give a great Cashback return. They’ve got great customer service and they’re fast! Reviewed on: 12th April 2024

Very good service easy to use very informative

Very good service easy to use very informative Reviewed on: 12th April 2024

Cashback good to understand and getting card details...

Cashback good to understand and getting card details off the app is very easy Reviewed on: 12th April 2024

Easy to use app and great rated.

Easy to use app and great rated. Customer service friendly and professional Reviewed on: 12th April 2024

I would highly recommend Chase.

Chase is an amazing bank. The app allows you to manage your money easily. The savings account gives great monthly interest. The round up option let's you build up a little extra without really feeling it. Moving money between all these facilities is easy. Perfect card to take on holiday as no commission charges as with other banks. Customer Service excellent and very prompt response to any query or general help and advice. Reviewed on: 12th April 2024

Easy to set up.

Easy to set up. Great features to help put savings aside with excellent interest. Instant notification of spending. Reviewed on: 12th April 2024

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