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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49010 reviews)

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4.86

Based on 49,010 reviews, last reviewed 7th Jul 2026

99% decrease in 5 star reviews

in the past 90 days

90% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

I have found Chase to be a reliable online bank. I have found Chase to be a reliable online bank. The app is user friendly and their customer service is very good. Reviewed on: 7th July 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49010)

Happy customer

I opened an account originally to use the debit card abroad as the exchange rate is very good but have been impressed by the range of other benefits such as cash back Reviewed on: 12th April 2024

I'd be happy to share!

I'd be happy to share! My experience with Chase Bank has been positive overall. They offer a wide range of banking services, from checking and savings accounts to credit cards and loans. Their online and mobile banking platforms are user-friendly and convenient. Customer service has been helpful whenever I've needed assistance, and I appreciate their extensive network of ATMs and branches. Overall, I find Chase to be a reliable and reputable bank. Reviewed on: 12th April 2024

Friendly fair bank I would recommend

Friendly fair bank I would recommend Reviewed on: 12th April 2024

5 Star Bank

Cash back is amazing and the way the payments are displayed is very user friendly. Considering ditching my main high street current account. Reviewed on: 12th April 2024

Unbelievably easy to use app and super prompt CS sup...

Unbelievably easy to use app and super prompt CS support. I had a problem with round-up deductions and got my answer from a CS team member within seconds from my question. No other bank in UK has been so quick at solving problems… even for far a lot more important issues. Thanks Chase Reviewed on: 12th April 2024

Easy to use and user friendly.

Easy to use and user friendly. Excellent customer service. Reviewed on: 12th April 2024

Great bank, slick and easy app.

Great bank, slick and easy app. Never had an issue and would totally recommend them. Reviewed on: 12th April 2024

Easy to set up an account and great for savings

Easy to set up an account and great for savings Reviewed on: 12th April 2024

.Glowing review of chase

Very customer friendly bank to deal with. Simple Reviewed on: 12th April 2024

Easily the best banking experience around

Easily the best banking experience around, the app is great and their cashback rewards are a perfect incentive. Reviewed on: 12th April 2024

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