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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

5 Star Bank

Cash back is amazing and the way the payments are displayed is very user friendly. Considering ditching my main high street current account. Reviewed on: 12th April 2024

Unbelievably easy to use app and super prompt CS sup...

Unbelievably easy to use app and super prompt CS support. I had a problem with round-up deductions and got my answer from a CS team member within seconds from my question. No other bank in UK has been so quick at solving problems… even for far a lot more important issues. Thanks Chase Reviewed on: 12th April 2024

Easy to use and user friendly.

Easy to use and user friendly. Excellent customer service. Reviewed on: 12th April 2024

Great bank, slick and easy app.

Great bank, slick and easy app. Never had an issue and would totally recommend them. Reviewed on: 12th April 2024

Easy to set up an account and great for savings

Easy to set up an account and great for savings Reviewed on: 12th April 2024

.Glowing review of chase

Very customer friendly bank to deal with. Simple Reviewed on: 12th April 2024

Easily the best banking experience around

Easily the best banking experience around, the app is great and their cashback rewards are a perfect incentive. Reviewed on: 12th April 2024

Superb online experience.

Superb online experience. Simple steps instantly executed. I love their carefully crafted easy interaction, and would definitely recommend them to anyone frustrated with slow response times or confusing choices from their current providers. Reviewed on: 12th April 2024

First bank to interest on current account

First bank to interest on current account, this made me look at all my finances to make my money earn more. Together with easy fast customer services via messaging, light years ahead of older banks. Reviewed on: 12th April 2024

It’s the best bank fast support amazing bank

It’s the best bank fast support amazing bank Reviewed on: 12th April 2024

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