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Chase Bank: Current account reviews

Name: Current account
Rating: 4.86 (49016 reviews)

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4.86

Based on 49,016 reviews, last reviewed 20th Aug 2026

87% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Works well, easy to use app Overall works well, easy to use app, the cash back used to be good, but too hard to get these days Reviewed on: 20th August 2026

Latest lowest rating:

1

Pick a different bank. Initially, Chase were fine. After my account had been running normally for some time, they asked for information which I found intrusive, and told me... Read more Reviewed on: 16th April 2026

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About this product

Chase is an award-winning current account provider.

The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions 24/7 through the app where you’ll be instantly verified and fast-tracked through security.

Chase current account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

Awards

Best current account provider 2025

Awarded to the current account provider rated highest in UK customer reviews.

Chase Bank Current account reviews (49016)

Review of the Chase Bank, Current account:

Happy chase customer

Have been with chase for about 4years and found their service excellent Reviewed on: 15th February 2024

Excellent bank

I've been with chase now. For a year and never let me down Reviewed on: 12th April 2024

The best of this year, even better than revolut, rev...

The best of this year, even better than revolut, revolut is 2 Reviewed on: 12th April 2024

Chase customer services amazing when I was scammed

I was scammed recently and Chase customer service were amazing. They were calm and efficient and assured me I wasn't an idiot! Reviewed on: 12th April 2024

I have had the account for a while but gradually sta...

I have had the account for a while but gradually starting to use the account more. Reviewed on: 12th April 2024

Signed up to chase to travel to America now use the...

Signed up to chase to travel to America now use the account all the time in the uk Reviewed on: 12th April 2024

Great app.

Great app. Very intuitive and easy to use.Initial account setup was easy to use and quick. Feels secure without having an overly complicated login process. Decent cash back percentage. Reviewed on: 12th April 2024

Chase customer service

I have three experiences dealing with Chase customer service over the phone. Response time is very short, representatives are very polite, professional and effective, resolving problems either during the call itself or committing to keep abreast of the problem and resolve later when more information became available. Reviewed on: 12th April 2024

Never had an issue and get rewards as easy as spendi...

Never had an issue and get rewards as easy as spending and helps while abroad Reviewed on: 12th April 2024

Great app, great customer service, great interest ra...

Great app, great customer service, great interest rates, great cashback. What more can i say? Reviewed on: 12th April 2024

Best bank I’ve used so far

Setting up the account and all admin has been so easy. I love that I receive a notification each time a DD goes out and the interest and cash back offers are brilliant Reviewed on: 12th April 2024

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